Reference

How We Handle Your Information

We collect what we need to run your account, process bKash, Nagad and Rocket deposits, verify withdrawals, and keep the platform secure. This policy explains what we gather, where it sits, how long we keep it, and how you can request changes or deletion.

Account & wallet dataPayment verificationCookie & session trackingRetention & deletion rightsContact for data requests
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PariPulse How We Handle Your Information
SECURITY & CONTROL

How We Protect Your Information

We encrypt payment data when you deposit via bKash, Nagad or Rocket, store account records on access-controlled servers, and log every withdrawal request for fraud review. Session cookies expire after twenty-four hours of inactivity. You control marketing preferences and can request a data export or account closure anytime through the dashboard privacy panel.

Payment encryption

When you confirm a bKash, Nagad or Rocket deposit, we encrypt the transaction reference and your wallet identifier before storing them. Payment processors see only the masked account number required to complete the transfer.

Cookie use

We set a session cookie when you log in to keep you authenticated as you move between the lobby, live tables and sportsbook. Analytics cookies track which games you open so we can surface similar titles in your dashboard feed.

Data retention

Account records, deposit logs and withdrawal history stay in our system for the period required by our verification procedures and applicable legal obligations. Marketing preferences and browsing history are deleted within ninety days of account closure.

Your rights

You can request a copy of your data, correct inaccurate details, or ask us to delete your account through the Privacy Controls screen in settings.

DATA REQUESTS

How to Contact Us About Your Data

If you want to see what information we hold, request a correction, or ask us to delete your account data, reach us through the channels below. Privacy requests are handled by our compliance team. Expect a reply within five business days for access requests and up to fifteen days for deletion requests, depending on verification steps and regional requirements.

Team online

Live chat

Open the chat bubble in the account dashboard and choose 'Privacy Request' from the topic menu. The agent will verify your account and log your request with the compliance queue.

Email

Send your request to the support address shown in the account settings footer. Include your registered mobile number and a brief description of what you need. We reply from the same address.

Account dashboard

Log in, open Settings, then Privacy Controls. You can download a copy of your account data, update your contact preferences, or submit a deletion request directly from that screen.

Privacy Policy Questions

We collect your mobile number, payment account identifiers for bKash, Nagad and Rocket, device type, IP address, session cookies, and the games you open. This data lets us verify deposits, process withdrawals, prevent duplicate accounts and respond to support queries.

We share payment details with wallet processors only to complete your bKash, Nagad or Rocket transactions. We share aggregated, anonymised session data with game providers to track lobby integrity. We do not sell your personal information to advertisers or brokers.

Account records and transaction history stay in our system for the period required by anti-fraud procedures and legal obligations. When you close your account, marketing preferences and browsing history are deleted within ninety days. Transaction logs are archived according to regional requirements.

Yes. Log in to your account, open Settings, then Privacy Controls. You can download a data export, correct your details, or submit a deletion request. Where local law grants additional rights, those apply in eligible regions and we follow them.

Cookies are small files stored in your browser that keep you logged in and remember which games you opened. Session cookies expire after twenty-four hours of inactivity. Analytics cookies help us show relevant lobby sections. You can disable cookies in your browser settings, but login and wallet functions require them.

Use live chat from the account dashboard and select 'Privacy Request', email the support address in your account settings footer, or visit the Privacy Controls screen in Settings to submit a request directly. Privacy requests are handled by our compliance team within five to fifteen business days.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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